Comparison

Klaviyo SMS pricing vs Signilio for sales teams

Published pricing, what a plan includes, the fees that show up later, and the shared inbox, side by side. Checked September 25, 2026.

The short answer

Klaviyo is an ecommerce marketing platform, and its SMS is priced like one: a monthly plan in dollars that works out to about 1.2 to 3 cents a send with carrier fees inside, on a toll-free number, with replies handled as helpdesk tickets. For an online store texting its subscribers alongside email it is excellent value and the data model is the whole point. For a sales team it is the wrong shape: no local 10DLC numbers in the US, a toll-free sender that reads as a brand rather than a rep, an inbox sold separately, and a public price that ends at 20,000 sends. Signilio's plans start at $34.99 a month for 1,000 texts on registered local numbers, with a two-way team inbox included. Klaviyo's published price is lower at the volumes it lists; the estimator shows both bills up to its published ceiling.

At a glance

Klaviyo SMSSignilio
Pricing modelA prepaid monthly mobile-messaging plan sized in dollars, consumed at per-message rates with carrier fees bundled in; sold separately from email; US sending on a complimentary toll-free number, short codes extraMonthly plans in dollars with texts included, then a set price per extra text. Every feature on every plan.
Published entry price$15.00/mo (1,000 sends) for 1,000 messages$34.99/mo (Starter) for 1,000 texts
Cost per message at the entry plan$0.015 (plan price ÷ included messages)$0.035 (plan price ÷ included texts); $0.016 on Pro
Extra messagesno per-message overage is published; the default is an automatic upgrade to the next plan tier, and unused plan dollars do not roll over$0.040 down to $0.030 each by plan. Buy more any time; they never expire.
Carrier feesIncluded — "Klaviyo bundles carrier fees into your plan rate"; the carrier portion is not statedIncluded in the plan price and the per-text price
10DLC registrationUS sending is on a complimentary toll-free number that Klaviyo verifies for you; 10DLC local numbers are not offered in the US; short codes are an extra monthly cost that is not publishedHandled for you during onboarding.
Users / seatsNo per-user fee or user limit is publishedStarter 2, Growth 5, Pro 15 seats; more than 15 is a Custom plan
Phone numbersOne complimentary toll-free number shared for the US and Canada; a short code costs extra, amount not published; no local 10DLC numbers in the USStarter 1, Growth 3, Pro 10 included; extra numbers $1/mo each
Shared team inboxPaid add-on — replies land as tickets in Klaviyo's Helpdesk product, priced separately (a free basic Inbox exists); team assignment is a Helpdesk featureYes. Every reply lands in one inbox; assign and work it as a team.
Campaigns to a listYes — campaigns and flows to segments; short codes recommended above about 30,000 recipients for speedYes. Bulk campaigns with personalization, scheduling and throttling.
ContractMonth to month; a free plan with $5 of mobile messages; annual discounts not publishedMonthly plans are month to month, cancel anytime. Yearly billing gets two months free.
High volumeThe public calculator stops at 20,000 sends per month; larger plans are quoted, and flexible overages need a plan of $490 a month or morePublished plans up to 50,000 texts a month; above that, or more seats than Pro, Custom pricing
Built for"Text message marketing built for smarter sends", part of "the first and only B2C CRM" (their site)High-volume outbound sales teams

What it costs at your volume

Enter what your team sends in a month. The Klaviyo SMS figure is the cheapest published plan that covers it; the Signilio figure is the cheapest of our plans that seats your team, with extra texts and extra numbers included.

Klaviyo SMS — published pricing

$125.00 /mo

  • 10,000 sends plan — 10,000 messages included$125.00
  • 4 extra users × $0.00 — unlimited users$0.00

Klaviyo sends from one shared toll-free number; additional local numbers are not offered in the US, so number routing across a team is not available

no 10DLC campaign: Klaviyo verifies its toll-free number for you instead, so there is no campaign fee and no local registered sender

Signilio — all-in

$189.99 /mo

  • Pro plan — 12,000 texts, 15 seats and 10 numbers included$189.99

The cheapest plan that seats 5 team members at this volume. Carrier fees are included, replies you receive are free, and every feature is on every plan. Each picture you send counts as 3 texts. Yearly billing gets two months free.

At this volume Klaviyo SMS's published pricing is $64.99 a month less. Try a few volumes and team sizes; which bill is lower can change as they grow.

Klaviyo SMS figures are its published list prices on monthly billing as of September 25, 2026 (source). Billed per message segment per recipient: 160 characters, or 70 with emoji; an MMS is a separate, higher rate; the figures here are US toll-free SMS from the pricing calculator. Your negotiated rate may differ. Signilio figures use the plans on our pricing page, monthly billing. Nothing you type here is sent anywhere.

Where Klaviyo SMS is the better fit

  • Online stores that already run email in Klaviyo and want SMS on the same customer data, segments and flows.
  • A low all-in rate on toll-free sending, about 1.2 cents a send at 20,000 a month, with carrier fees bundled.
  • A free plan, month-to-month billing and no per-user fee.

Where Signilio is the better fit

  • Local 10DLC numbers registered for you, so a text arrives from a nearby area code rather than an 8xx number.
  • A two-way team inbox included, with replies assigned to reps, not filed as support tickets.
  • Published pricing at any volume, not a calculator that stops at 20,000.
  • Built for outbound sales conversations rather than promotions to a subscriber list.

Common questions

Is Klaviyo SMS cheaper than Signilio?
It depends on volume and team size. For a team of five sending 10,000 one-segment texts a month from five numbers, Klaviyo SMS's cheapest published way to buy that is 10,000 sends, and the published bill comes to $125.00 a month. Note: Klaviyo sends from one shared toll-free number; additional local numbers are not offered in the US, so number routing across a team is not available. Signilio is $189.99 a month on its Pro plan for the same team, carrier fees included. Which one is cheaper changes with volume and team size, so the calculator above gives your own number.
How much does Klaviyo SMS cost?
Klaviyo sells a monthly mobile-messaging plan in dollars: on its public calculator, 1,000 US toll-free sends are $15 a month, 10,000 are $125 and 20,000 are $240, carrier fees included. Above 20,000 it does not publish a price. Signilio publishes plans up to 50,000 texts a month, from $34.99 for 1,000.
Does Klaviyo offer 10DLC local numbers?
Not in the US or Canada. Sending is on a complimentary toll-free number, or a short code at an unpublished extra cost. Signilio provides and registers local 10DLC numbers.
Does Klaviyo have a team inbox for SMS replies?
Replies arrive as tickets in Klaviyo's Helpdesk, a separately priced product, with a free basic Inbox. Signilio's two-way team inbox is included.
What does switching involve?
Onboarding is white-glove. We'll register your brand, configure your numbers, and get your first campaign out the door with you.

Moving from Klaviyo SMS?

Onboarding is white-glove. We'll register your brand, configure your numbers, and get your first campaign out the door with you.

Request access

Related: Klaviyo SMS alternatives · Signilio pricing · How business texting is priced · SMS cost calculator

Klaviyo SMS figures are from its published pricing page (https://www.klaviyo.com/pricing), checked September 25, 2026. Prices and plans change; we update this page when we notice, and you can tell us at admin@signilio.com. Signilio figures are the rate on our pricing page.

  • Klaviyo moved from SMS credits to dollar-based plans in July 2026; older figures on review sites describe the credit model and are obsolete.
  • The calculator shows a per-send base rate plus carrier fees while its footnote says the price includes carrier fees; the monthly cost figures used here are the all-in plan prices it displays.
  • Klaviyo's calculator stops at 20,000 sends; larger volumes are quoted.

Klaviyo SMS is a trademark of its owner. Signilio is not affiliated with, endorsed by or sponsored by Klaviyo SMS.